Back Office Officer – Assistant Manager

With over 20 years of experience, LW Group has established itself as a trusted partner, specializing in raw material trading and supply chain management, operating across 31 countries. Though modest in size compared to industry giants, our agility, innovation, and commitment to efficiency have positioned us as a reliable and forward-thinking player in the market.

We are looking for a detail-oriented and proactive Back Office Officer/Assistant Manager (Data & Documentation) to join our operations team. This role focuses on ensuring the accuracy, consistency, and real-time availability of shipping container-related data using Salesforce and other digital tools. You’ll work closely with internal teams to keep all records and documentation up-to-date and aligned with international standards, supporting our European headquarters.

Key Responsibilities:

• Upload unique container identification numbers into Salesforce daily.
• Enter and maintain financial data for containers, including income and cost.
• Update arrival, return, and border crossing dates in Salesforce to maintain accurate tracking.
• Upload and link container images within the Salesforce asset cards.
• Review and correct transportation documents in Salesforce.
• Coordinate with internal departments to ensure accurate and complete data.
• Maintain organized digital records and logs for all uploaded documentation.
• Follow all instructions provided by the Team Lead precisely and in a timely manner.

Must-Have Qualifications:

• Education: Graduation in Supply Chain, Information Technology, or Finance.
• Experience: Min 2 years of Hands-on experience with Salesforce is mandatory.
• Strong proficiency in MS Office tools, especially Excel, Word, and Outlook.
• Familiarity with digital tools and platforms used for data entry and management.
• Precision in handling large datasets.
• Excellent verbal and written communication skills in English.
• Proactive and self-motivated, with a positive and professional demeanor.
• Ability to work both independently and within cross-functional teams.